Allegro Hand

Explore answers to Allegro Hand related questions quickly in our FAQ section

Q How can I purchase Allegro Hand?

A
If you would like to purchase the Allegro Hand, please contact us through the Contact Us page on our website. We will reply to your inquiry after you submit it there.
Q How can I track my order?

A Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number on the carrier's website.
Q What types of parts do you offer for purchase?

A Except for the motor module and mainboard of hand, you can purchase other parts (FFC, Power supply, ETC…) from us.
Q How long is the warranty period?

A We, Wonik Robotics, offer a one-year hardware warranty from the date of purchase.
Q I would llike to repair my products.

A If you have any questions or need to request a repair, please contact us through the Contact Us page on our website. We will get back to you as soon as possible.
Q I would like to get the manual for Allegro Hand.

A
Use the following link. Click
Q How big is Allegro Hands?

A Use the following link https://www.allegrohand.com/joint-dimensions-and-directions
Q CAN Device purchase/Wiring

A Wonik Robotics does not sell CAN equipment. CAN Device must be purchased directly. The official product name is "DB9 Female connector" All you have to do is match the cables we gave you to the colors.
Q Communication interface

A Only CAN communication is supported https://www.allegrohand.com/can-protocol
Q NTCAN.dll file does not found

A

When you run program in Visual Studio, YOU need to select the CAN device and run it.

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