Privacy Policy | Allegro Hand

Wonik Robotics Co., Ltd. (hereinafter referred to as the “Company”) processes and manages users’ personal information lawfully in compliance with the Personal Information Protection Act and other relevant laws. Pursuant to Article 30 of the Personal Information Protection Act, this Privacy Policy (hereinafter referred to as the “Policy”) is established and disclosed to inform users of the procedures and standards related to the processing and protection of personal information, and to enable the prompt and smooth handling of complaints.

Article 1 (General Provisions)

“Personal information” means information relating to a living individual that can identify the individual by name, resident registration number, images, etc. (including information that cannot identify a specific individual by itself but can easily be combined with other information to identify the individual).
“Processing of personal information” means the collection, generation, linkage, integration, recording, storage, retention, processing, editing, retrieval, output, correction, restoration, use, provision, disclosure, destruction, or other similar acts.
The Company discloses this Policy through its website so that users can easily access it. When the Policy is amended due to changes in relevant laws or internal regulations, the Company will notify users through the website (or individually, if necessary).

Article 2 (Items and Purposes of Personal Information Processed)

When users use the website, the Company processes only the minimum necessary personal information. If additional information is required, the Company will collect it with separate consent.

Items

Purpose

Retention Period

Automatically Collected/Generated Personal Information

- Service usage records, access logs, cookies, access IP information

- Analysis of frequency of access or visiting hours

- Verification of user activity records

3 years

In addition to the personal information specified in the preceding paragraph, the Company also collects personal information as follows.

Items

Purpose

Retention Period

[Real-name Reports] Name, email, phone number, and all personal information included in the report

[Anonymous Reports] Chosen reply method (email or phone number), and all personal information included in the report

[Reports on Ethical Management, Security, Compliance]

- Verification of reported facts

- Assignment of person in charge and providing replies to reports

3 years

[Required] Name, email, country, company name, department, phone number

1:1 inquiries and replies

- corporate information, IR, product/technical inquiries, certification inquiries, etc.)

3 years

[Required] Name, email, country, company name, department, phone number

Offline events such as exhibitions and conferences organized by the Company

- Application, registration, and guidance for offline event participation

1 years

[Required] Name, email, country, company name, department, phone number

Event information and participation

- application, registration, winner announcement, etc.

1 years

[Required] Email

Newsletter subscription

- reports, news, announcements, promotions related to Wonik Robotics and Allegro Hand)

Until unsubscribe request

[Optional] Name, email, country, company name, department, phone number

Use for advertising and marketing purposes

2 years

Article 3 (Processing and Retention Period of Personal Information)

The Company processes personal information only for the retention period specified in Article 2, and immediately deletes it once the period expires.
However, notwithstanding the foregoing, if applicable laws require the retention of personal information for a certain period, the Company will retain the information for such period.

Article 4 (Provision of Personal Information to Third Parties)

The Company provides personal information to third parties only where the data subject’s consent has been obtained, or where the case falls under Article 17 or Article 18 of the Personal Information Protection Act (e.g., special provisions of laws). Except in such cases, the Company does not provide the data subject’s personal information to third parties.
In the event of an emergency—such as a disaster, infectious disease, an incident/accident causing imminent risk to life or body, or imminent loss of property—the Company may provide personal information to relevant authorities without the customer’s consent. In such cases, the Company provides only the minimum personal information necessary pursuant to the applicable legal grounds, and does not provide it for purposes other than the intended purpose.

Article 5 (Outsourcing of Personal Information Processing)

The Company outsources personal information processing tasks to external specialized service providers to ensure smooth service provision.
When outsourcing, contracts stipulate prohibition of processing beyond the purpose of entrusted tasks, technical and managerial protective measures, prohibition of re-outsourcing, liability for damages, etc., and such contracts are retained in writing or electronically.
Only the minimum necessary personal information is outsourced, and the Company supervises entrusted parties to ensure safe processing.

Entrusted Company

Outsourced Work

Period of Entrustment

WebMoa Co., Ltd.

Website operation and maintenance

Upon termination of entrustment contract

Samsung SDS Co., Ltd.

Operation of computer systems

Upon termination of entrustment contract

Article 6 (Rights and Obligations of Users and Methods of Exercise)

A user has the right to inspect or correct the record of consent regarding the collection, use, and provision of personal information, and has the right to request the correction or deletion of errors in personal information. The exercise of such rights may be made through the Personal Information Protection Officer by means of writing, telephone, email, etc., and may also be made through the user’s legal representative or an agent who has been delegated authority.
When an agent visits and requests inspection or verification, the Company may require submission of a power of attorney confirming that proper delegation has been received, along with the agent’s identification card, in order to accurately verify whether the person is a legitimate agent, and the requested matters will be processed without delay.
The right to request inspection of personal information and the suspension of its processing may be restricted pursuant to Article 35(4) and Article 37(2) of the Personal Information Protection Act.
Where other laws specify that such personal information is subject to collection, deletion of that personal information cannot be requested.

Article 7 (Procedures and Methods of Destruction of Personal Information)

When the purpose of collection and use of collected personal information has been achieved, or when the retention period has expired, the Company destroys the relevant personal information without delay.
Even if the retention period of personal information agreed to by the user has expired or the purpose of processing has been achieved, if other laws require continued preservation of personal information, such information shall be preserved separately in a different storage location.
The procedures and methods of destruction of personal information are as follows.
1. Destruction procedure: Personal information for which grounds for destruction have arisen is selected, and unless other laws require the preservation of personal information, it is destroyed without delay.
2. Destruction method: Personal information recorded and stored in electronic file format is destroyed by using technical methods so that the records cannot be reproduced, and personal information recorded and stored on paper documents is destroyed by shredding with a shredder or incineration.

Article 8 (Measures to Ensure the Security of Personal Information)

In processing users’ personal information, the Company takes the following technical and managerial measures to ensure security so that personal information is not lost, stolen, leaked, altered, or damaged.